PRIVACY POLICY

In accordance with the General Data Protection Regulation (GDPR) 2016/679 and Organic Law 3/2018 on Personal Data Protection (LOPD), we inform you of the following:

PURPOSES:

CLIENTS

For contractual purposes: We collect and process personal data from clients and members of their organization to deliver one or more selected linguistic and translation services, which include translation services, multilingual websites, linguistic solutions, interpreting, localization, DTP, implementations, subscriptions, and professional services. Additionally, we provide technological solutions such as GBC SERVER, GBC USER, ATLAS REALTIME, PROOF EDITOR, MACHINE TRANSLATION SERVER, CAVA DE DOCUMENTOS, and TELEPHONE INTERPRETING. This data is also used for handling queries and managing administrative and accounting tasks. Clients will be provided with a username and password to access their virtual office at https://www.linguaserve.com.

Purposes based on legitimate interest:

By signing this service contract, your information may be used to send you newsletters, as well as commercial and promotional communications about our services through any medium, including email, SMS, or fax. You can opt out of receiving these communications at any time by emailing us at clients@linguaserve.com or through any future communication you receive.

Purposes based on consent:

Your data may also be used for subscribing to our newsletter, participating in our company blog, and processing inquiries submitted via our contact form.

PERSONAL

Purposes based on a pre-contractual relationship:

We process the personal data of job applicants based on the pre-contractual relationship, either to include them in our candidate database for one year or to involve them in a recruitment process. In such cases, applicants will be notified via email.

SUPPLIERS

Purposes based on a pre-contractual relationship:

The personal data of potential collaborators is processed based on the pre-contractual relationship, with the information stored in our database for one year.

For the purposes outlined, all requested data is required. Without it, LINGUASERVE INTERNACIONALIZACIÓN DE SERVICIOS SA cannot ensure that the provided services will fully meet your needs.

Users of the WEBSITE are solely responsible for the accuracy and truthfulness of the information they provide. LINGUASERVE INTERNACIONALIZACIÓN DE SERVICIOS SA acts in good faith as a service provider. If false data or data from third parties is provided without their consent, LINGUASERVE INTERNACIONALIZACIÓN DE SERVICIOS SA reserves the right to immediately delete this data to protect the rights of the rightful owner(s).

STORAGE PERIODS: Personal data will be stored after the service ends for the legally required period, generally five years unless otherwise specified by law.

SOURCE: Personal data will be collected directly from the individual or through the organization where they work.

RECIPIENTS: Data may be shared with third parties to fulfill legal obligations, such as tax requirements or compliance with public authorities, and as needed to provide the requested service.

DATA CONTROLLER: LINGUASERVE INTERNACIONALIZACIÓN DE SERVICIOS SA is the data controller for personal data provided by individuals. If accessing personal data is necessary to provide the service, and that data is under the responsibility of a legal entity (such as an organization or company), LINGUASERVE INTERNACIONALIZACIÓN DE SERVICIOS SA will act as the data processor. In this case, we will sign a data processing agreement with the CLIENT (who remains the data controller) along with project-specific instructions.

SECURITY MEASURES: LINGUASERVE INTERNACIONALIZACIÓN DE SERVICIOS SA is committed to keeping personal data confidential and secure. We implement all necessary technical and organizational measures to prevent data from being altered, lost, processed, or accessed without authorization, considering current technology, the nature of the data, and potential risks.

The LINGUASERVE INTERNACIONALIZACION DE SERVICIOS SA website uses cookies, which are governed by a specific clause.

In addition, the website employs widely used security measures such as firewalls, access control procedures, and encryption to safeguard against unauthorized access to the data provided.

RIGHTS: Every individual has the right to withdraw their consent, access their personal data, request its correction or deletion, limit its processing, object to its processing (in cases of public or legitimate interest), and/or request data portability. To exercise these rights, you can send an email to clients@linguaserve.com, including a copy of your identity document.

If you believe your rights have not been respected, you can file a complaint with the Spanish Data Protection Agency via their website at www.agpd.es.

Intellectual and Industrial Property

According to Articles 8 and 32.1, second paragraph, of the Intellectual Property Law, it is strictly prohibited to reproduce, distribute, publicly share, or make any part of the content on this website available for commercial purposes in any format or by any technical means without prior authorization from LINGUASERVE INTERNACIONALIZACIÓN DE SERVICIOS SA.

Users agree to respect the Intellectual and Industrial Property rights of LINGUASERVE INTERNACIONALIZACIÓN DE SERVICIOS SA.

They understand that the entire website, including text, software, content (such as structure, selection, order, and presentation), podcasts, newsletters, photos, audiovisual material, and graphics, is protected by trademarks, copyrights, and other legal rights, in line with international treaties to which Spain is a party and other applicable Spanish laws.

If a user or third party believes their legitimate intellectual property rights have been violated by content on the website, they should notify LINGUASERVE INTERNACIONALIZACIÓN DE SERVICIOS SA with the following details:

The personal details of the rights holder whose rights have allegedly been violated; or their representative if a third party is acting on behalf of the rights holder; or
A description of the content protected by intellectual property rights and its location on the website.
Proof of the intellectual property rights and a declaration assuming responsibility for the accuracy of the information provided in the notification.